Returns & Refunds

What do you need to do in exchange for a refund or refund?

+ Send 01 email to us in the mailbox: With the subject "Request exchange or refund" and content describes the problem of the product
+ After our confirmation, package the product you receive.
+ Send it to: Hangzhou Cailian Technology Co., Ltd., Haichuang Base Liuhe Road, Binjiang Area Hangzhou, Zhejiang Province, China.
Name: Tony Zhang. Telephone: 15158963295 postcode:310052

When will you be exchanging or refunding?

We will gladly issue you a replacement item or issue a refund back to your original form of payment for any of the following reasons:

You receive an incorrect item
Your order contains damaged product(s)
Your order has a printing mistake
Part of your order is missing from the package

Timeframe in which BEST BUY STORE accept returns?

Returns must be shipped back to us within 30 days from the date you your package is delivered.

Who Is Responsible for Return product?

BEST BUY STORE will provide a pre-paid label for anything that was damage, miss printed, or defective. For all other cases, return shipping cost are the responsibility of the customer.

When will you receive your refund?

Once we receive the return product please allow 6-10 days business to process for you.
All returns product will be processed through our inspection department for approval/rejection.
If you are approved for a refund please allow 3-5 business days to receive your refund once it is refunded.

We cannot accept customers return or exchanges if any product has been washed, worn, or over 30 days.

Contact Us:

Address: 11062 Wolf Avenue Hartville Ohio 44632